Hurricanes - Crippling Blizzards - Power Grid Failures... At GoodWorks Insurance we believe in being prepared for disasters before they strike. We have put great effort and investment into ensuring our ability to service you, our customer, in the face of disaster. The disaster preparedness and disaster recovery initiatives in place at GoodWorks include the following:
Enterprise class redundant systems backed up in each of our geographic locations.
Ability to service all clients from any GoodWorks office and in remote locations through our redundant systems.
Regular multiple-offsite data back-up in remote national locations.
Remote, offsite programmable phone systems allow the redirection of calls to unaffected offices and personnel.
Emergency power generation facilities.
Remote, online customer access and support through our web portal.
24 hour, 7 day a week, off-site, live customer service access with escalation procedures in place.
At GoodWorks Insurance we believe in being ready to serve you when you need us most. Is your agent prepared for disaster?
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